Does today’s economy and global competition present new challenges for your managers?  Is your performance management system, which is critical to your company’s success, as efficient and effective as it should be?  Is your organizational processes disconnected from your real business needs?  Are your employees properly motivated, and are your employee productivity and retention levels where they should be?  Are your managers properly communicating and implementing new strategies to position your company for the future?  HR On Call^® can determine what changes are necessary, and assist in realigning core competencies and strategic objectives to allow your firm to operate at peak performance levels and improve the bottom line.

HR On Call^® can provide a full range of performance improvement services, such as:

Organizational Development/Improvement

• Process Improvement: When processes are broken, outdated, redundant, or no longer needed, HR On Call^® can take the fear and pain out of process improvement.

• Organizational Design: Organizations frequently need to adapt their structure and processes to successfully respond to changes and external challenges. Organizational design helps companies identify, refine, and adopt proven organizational models that can help them meet new performance demands, develop a more cost-effective management structure, and increase profitability.

• Organizational Change: In a dynamic business environment, organizations must have the ability and knowledge to quickly transform themselves in response to ever changing conditions. Organization-wide changes include changing missions, restructuring operations in response to layoffs, switching to remote working options, etc., introducing new technologies, completing a merger, rightsizing, adding new programs, re-engineering, etc.

• Turn-Around Strategies: An effective turn-around strategy helps managers of struggling companies understand the critical causes of poor results in order to curtail losses, restore growth, and quickly achieve their full potential.

• Technology Improvement Planning: Technology is a powerful resource for helping organizations realize dramatic productivity improvements and creating strategic advantages in the marketplace, these benefits are often not achieved. A major reason why technology improvements fail to meet expectations is that those tasked with managing these improvements do not always have adequate business experience.

• Organizational Communication: In today’s global business environment, effective internal and external organizational communication plays a very important role in their success. Its significance has greatly increased in recent years mainly as a result of changes in the workplace.

• Reorganization and Restructuring: HR On Call^® can assist underperforming and financially distressed organizations and their stakeholders and advisers reorganize or restructure by providing investigation, turnaround, restructuring, and implementation advice and services.

• Business and Technology Alignment: Startups tend to use technology heavily throughout their organization, whereas established organizations may suffer from a large build-up of technology initiatives over the years without proper integration or elimination.

• Succession Planning: An organization’s future growth and success depends on having the right person in the right job at the right time. Identification and preparation of key employees for future positions through training, job rotation and mentoring is an important part of the overall succession planning process.

• Streamlining Operations: HR On Call^® can help organizations develop new business processes aimed at streamlining business operations. We examine functional areas of your operations and evaluate systems integration practices first to determine how well your processes are working. Our integrated approach also considers success factors falling outside of your organization, allowing us to recommend long-term solutions rather than quick fixes.

• Employee Coaching and Counseling: The first step in efforts to improve employee performance is coaching and counseling, which should be part of the daily interaction between a supervisor and employee. Coaching often provides positive feedback about employee contributions, brings performance issues to an employee’s attention, and offers ways to resolve issues.
• Team Building and Team Development: Team building is one of the most important activities managers do for businesses. HR On Call^® helps managers and organizations learn how to build well-balanced teams exhibiting great chemistry, reduce and handle workplace and team conflict.
• Human Performance Technology: HR On Call^® uses the specialized field of Human Performance Technology as a systematic approach in helping managers increase productivity and improve human performance.
• Facilitation of Meetings, Retreats, and Conferences: HR On Call^® has extensive experience facilitating meetings, retreats and conferences. Our consultants are trained in a variety of facilitation methods, and are known for designing innovative methods to fit our clients’ unique needs.

• Diversity in the Workplace: Diversity in the workplace training represents a low cost, high return value for organizations. An organization’s commitment to workplace diversity training allows them to create a satisfactory, safe and meaningful environment where employees can succeed. 
  
  Evaluation

• Customer Satisfaction Surveys: Customer satisfaction is crucial to the survival of any business. HR On Call^® helps our clients secure answers to critical questions about customer attitudes and preferences.

• Employee Opinion/Satisfaction Surveys: These web-based or hard copy custom employee surveys help managers and supervisors assess both employee opinions and key drivers of employee satisfaction within a specific department or organization-wide.